Phillips Computer Solutions - Computer repairs, maintenance and website design in Scarborough, North Yorkshire

Well meaning friends and relatives!

We all have them - but beware. I have come across so many problems that have been made ten times worse by those who mean well. So at the first signs of trouble give me a call and don't let something simple be made big!

I have no problem with users trying to fix their own problems (it's the way we all learn) but you don't want to make things worse. All too often I have found myself having to undo the work of others before being able to get to the bottom of the original problem - something that quite often could have been avoided.

It's not just limited to friends and relatives though. Have you ever contacted a technical support department by telephone with a problem, where they have asked you to 'click this, click that, press this......" and not understood a thing you have been asked to do?......... and then after half an hour of some extortionate rate call, got absloutely nowhere? It happens. Unfortunatley it may be difficult to diagnose a computer problem over the phone and staff usually do their best - but sometimes this isn't good enough and again you could end up with more problems than you started with.

So if you have got computer problems give me a call and let me have the headache instead!